Frequently Asked Questions

Everything you need to know about bringing color and comfort to your home.

What is the standard shipping time for furniture and decor?

Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days depending on your location within the continental United States.

Do you offer international shipping?

Currently, BuyRainbow ships exclusively to addresses within the United States and Canada to ensure the fastest delivery and safety of our home goods.

What is your return policy for home textiles?

We offer a 30-day return window for all unused and unwashed textiles. Items must be in their original packaging with all tags attached to qualify for a full refund.

How can I track my order?

Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your package's progress.

Are the colors of the products accurate to the photos?

We strive to display our products as accurately as possible. However, due to variations in monitor settings and lighting, actual colors may vary slightly from what you see on your screen.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Affirm and Klarna.